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4th Floor, Telecom House, 125-135 Preston Rd, Brighton, BN1 6AF, United Kingdom
0330 330 9465     info@bestinsurance.co.uk    www.bestinsurance.co.uk
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IMPORTANT INFORMATION – PLEASE READ

Dear {!!$policyholder_name!!},

Re: Your Income Protection Policy - {{$logInfo->product_name}},

Policy Number: {!!$logInfo->policy_number_full!!},

We are writing to let you know about some changes regarding your policy.

Changes to your insurer and to who will handle claims under your policy.

With effect from {!!$renewalEndDay!!} (we call this your “transfer date” in this letter), the insurer of your policy will change from Lloyd’s syndicate 727, S.A. Meacock to Lloyd’s syndicate 4444 which is managed by Canopius Managing Agents Limited. Canopius Managing Agents Limited is a managing agent at Lloyd’s and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Please be assured that your cover will be continuous, and you do not need to do anything to continue enjoying the benefits of the policy.

Your monthly Direct Debit will continue to be collected as it is currently and the premium you pay will remain unchanged.

Your policy continues to be administered by Best Risk Management and Financial Service Limited.

Please find enclosed your new Policy Schedule, your new Policy Document which contains the full terms and conditions of your cover, and an Insurance Product Information Document (IPID).

Canopius has arranged for Trent-Services (Administration) Limited to take over from MMS as the claims administrator of your policy. Trent-Services (Administration) Limited are specialists in this type of insurance, with many years’ experience.

Changes to your policy terms and conditions.

There will also be some changes to your policy terms and conditions from the transfer date. Please be assured that none of the changes are detrimental to you, and indeed some changes enhance your cover. The terms and conditions of your new policy are detailed in full within the enclosed Policy Document. We urge you to read this information to remind yourself about the details of the cover. The enclosed changes document summarises the changes for you.

If you need to make a claim for an event that occurs before your transfer date.

If you are currently making a claim under your policy, it will continue to be dealt with by MMS.

Best Insurance is the trading name of Best Risk Management and Financial Service Limited (Registered in England & Wales: 07095571). Best Risk Management and Financial Service Limited are authorised and regulated by the Financial Conduct Authority (FCA Registration Number: 583497).
Registered address: Gemini Business Centre, 136-140 Old Shoreham Road, Hove, BN3 7BD. United Kingdom.

Gemini Business Centre, 136 – 140 Old Shoreham Road, Hove, BN3 7BD, United Kingdom
0330 330 9465     info@bestinsurance.co.uk    www.bestinsurance.co.uk

If you need to make a new claim for an event that occurs before your transfer date, please continue to follow the steps set out in your existing policy wording and contact MMS.

MMS Claims Department
Melbourne House
Melbourne Street
Farsley,
Pudsey, Leeds LS28 5BT.
Tel. 0113 255 8611

Please be assured that any benefit you are due under your existing policy will not be affected by these changes.

If you want to make a claim for an event that occurs on or after your transfer date.

If you need to make a claim for an event that occurs on or after your transfer date, please contact Trent-Services (Administration) Limited.

Trent-Services (Administration) Limited
Trent House
Love Lane
Cirencester
Gloucestershire GL7 1XD

Tel. 01285 626020.

What you need to do next:

If you are happy with the changes, you do not need to take any action. After the transfer date your next monthly premium will be collected by direct debit as normal and this will be taken as confirmation that you have given consent to the change of insurer. This means that your policy will automatically transfer to the new insurer.

If you are not happy with the changes and wish to cancel your policy, please contact Best Risk Management and Financial Service Limited within the next 30 days so that your policy can be cancelled before the change of insurer takes place.

Please note that if you cancel your cover, you will need to arrange alternative cover yourself.

If you have any questions about this letter, please do not hesitate to contact us on 0330 330 9465 or by email at customersupport@bestinsurance.co.uk.

Yours sincerely,

Best Insurance

Customer Services

Best Insurance is the trading name of Best Risk Management and Financial Service Limited (Registered in England & Wales: 07095571). Best Risk Management and Financial Service Limited are authorised and regulated by the Financial Conduct Authority (FCA Registration Number: 583497).
Registered address: Gemini Business Centre, 136-140 Old Shoreham Road, Hove, BN3 7BD. United Kingdom.

@if($typeofcover == "U") @elseif($typeofcover == "AS") @else @endif
@if(!empty($logInfo->pdf_logo)) @endif Your Policy Schedule
Date of Issue: {{(date('d/m/Y'))}}
Policy Number: B6839/CR713/{{$logInfo->policy_number_full}}
Policyholder Name: {{$policyholder_name }}
Policyholder Address: @if($logInfo->address1 != "")

{{$logInfo->address1 }} @endif @if($logInfo->address2 != "") {{$logInfo->address2}}
@endif @if($logInfo->address3 != "") {{$logInfo->address3}}
@endif @if($logInfo->address4 != "") {{$logInfo->address4}}
@endif @if($logInfo->postaltown != "") {{$logInfo->postaltown}}
@endif @if($logInfo->postcode != "") {{$logInfo->postcode}}
@endif @if($logInfo->county != "") {{$logInfo->county}}
@endif
Original Policy Start Date: {{$insurance_startdate }}
Policy Schedule

Arranged by Best Risk Management & Financial Service Ltd & underwritten by Lloyd’s Syndicate 4444,which is managed by Canopius Managing Agents Limited.

Policy Transfer Date: {{$renewalEndDay}} Monthly Premium:
(includes Insurance Premium Tax at the current rate)		 £{{ number_format((float)str_replace(',','',$logInfo->monthlycost), 2, '.', '') }}
Cover Type: {{$cover_type}} Maximum Benefit Period: 12 Months
Excess Period: {{$excessperiod}} Waiting Period: {{$waiting_period}}
Monthly Benefit : £{{$logInfo->monthlybenefit}}

This policy schedule replaces any previous schedules. It is an important document and should be kept with your policy documents in a safe place. Please quote your policy number in all correspondence.

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0330 330 9465     info@bestinsurance.co.uk

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Best Insurance is a trading name of Best Risk Management and Financial Service Limited who are authorised and regulated by the Financial Conduct Authority (FCA registration number 583497). Registered office is 4th Floor, Telecom House, 125-135 Preston Rd, Brighton BN1 6AF (Registered No. 07095571).{{$pdf_number}}